Privacy Policy

Introduction

Welcome to Health Informatics Solutions ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our chatbot development services.

Information We Collect

We may collect and process the following types of information:

Personal Information

Contact Information: Name, email address, phone number, and postal address.
Account Information: Username, password, and other credentials used to access our services.
Payment Information: Credit card details and billing information.

Usage Data

Log Information: IP address, browser type, operating system, referral URLs, and pages visited.
Device Information: Device type, unique device identifiers, and mobile network information.
Interaction Data: Information about your interactions with our website and chatbots, including timestamps and chat logs.

How We Use Your Information

We use the information we collect in the following ways:

To Provide and Maintain Our Services: To create and manage your account, process transactions, and provide customer support.
To Improve Our Services: To analyze usage data, improve our website and chatbots, and develop new features.
To Communicate with You: To send you updates, marketing materials, and other information related to our services.
To Ensure Security: To detect and prevent fraud, abuse, and other harmful activities.

How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and hosting providers.
Legal Requirements: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information.
Objection: Object to the processing of your personal information in certain circumstances.
Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about your activity on our website. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our website and services after any changes constitute your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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